Privacy Policy

Boone HVAC Privacy Policy

Effective Date: September 24, 2026

BOONE HVAC LLC, operating as Boone HVAC (“Boone HVAC,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect information that you provide directly to Boone HVAC, including your name, phone number, email address, service address, billing information, appointment information, HVAC system or property information, service history, and communications with our office or technicians.

We may also collect information necessary to schedule, perform, document, and bill for HVAC services.

How We Use Your Information

We may use your information to schedule and manage service appointments, communicate with you about your HVAC service, provide appointment reminders and technician arrival updates, prepare estimates and invoices, respond to customer-service requests, maintain service records, process payments, and operate and improve our business.

SMS and Text Messaging

Customers may voluntarily consent to receive customer-care text messages from Boone HVAC.

These messages may include appointment confirmations, appointment reminders, technician arrival notifications, scheduling updates, service-status updates, estimate or invoice notifications, and responses to customer-service inquiries.

Message frequency varies based on your service activity. Message and data rates may apply.

Consent to receive text messages is not required as a condition of purchasing HVAC services.

You may reply STOP at any time to stop receiving text messages from Boone HVAC. You may reply HELP for assistance.

SMS Privacy

BOONE HVAC LLC does not sell or share SMS opt-in data, mobile phone numbers, or SMS consent information with third parties for marketing or promotional purposes.

We may provide information to service providers that help us operate our business and communications systems when necessary to provide services to you. These providers may only use the information for the services they perform on our behalf.

Information Sharing

We may share information with service providers that assist with business operations such as communications, scheduling, payment processing, hosting, accounting, or customer management.

We may also disclose information when required by law, regulation, legal process, or governmental request.

We do not sell customer personal information for third-party marketing purposes.

Data Security

Boone HVAC takes reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.

No electronic system can be guaranteed to be completely secure.

Your Choices

You may contact Boone HVAC to request corrections to your contact information or to ask questions about how your information is used.

You may opt out of SMS communications at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Boone HVAC

BOONE HVAC LLC
Doing business as Boone HVAC
Phone: (980) 222-0086
Email: service@mail.boonehvac.com
Website: https://boonehvac.com